Compartir FacebookEmpresaAccess SaludDescripción de la EmpresaSomos el puente entre el Médico y el Paciente.EstadoDistrito CapitalLocalidadCARACASSalario33750Tipo de ContrataciónTiempo CompletoDescripción de la PlazaAccess Salud, C.A.
acts as the essential link between patients and physicians, offering support to medical practices of all sizes to provide empathetic care to patients.
From managing insurance authorizations for medication, tests, or procedures to overseeing special care for patients with chronic conditions, Access Salud enhances health outcomes and patient experiences while streamlining healthcare processes and reducing costs.Role Description:This is a full-time on-site role for a Bilingual Call Center Supervisor (English/Spanish) at Access Salud, C.A.
in Caracas.
The Supervisor will be responsible for a group of people handling inbound calls, ensuring customer satisfaction, utilizing analytical skills, leading and motivating a team, and maintaining clear communication with the team, customers and the directive.Qualifications:Previous experience supervising inbound call operationsSupervisory Skills and Team ManagementCustomer Satisfaction and Communication skillsAnalytical Skills (Experience with Power BI, excel and smartsheet is highly valued).Fluency in English and SpanishAbility to work efficiently in a fast-paced environmentExperience in healthcare or medical industry is a plusBachelor's degree in a related field is preferredWe offer:Excellent organizational climate and work environment.Competitive salary commensurate with experience, responsibilities, and ability to generate added value to the company.Excellent office location.Mínimo Nivel Académico RequeridoUniversidad CompletaMínimo Nivel de Inglés RequeridoAvanzadoMínima Experiencia Laboral Requerida2 años
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