Director Of Operations

This range is provided by Koin Payments.
Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.Base pay range$150,000.00/yr - $175,000.00/yrDirect message the job poster from Koin PaymentsTalent Acquisition Partner at Ellis Island CasinoDirector of OperationsCategory: OperationsStatus: ExemptReports To: Chief Operating Officer (COO)Job DescriptionWe're seeking a strategic and hands-on Director of Operations to oversee and optimize our end-to-end operational processes.
This role is pivotal to ensuring the seamless delivery of our products, leading cross-functional teams to drive efficiency, scalability, and regulatory compliance.
The ideal candidate is a data-driven problem solver with a deep understanding of the gaming industry, fintech ecosystem, mobile platforms, and payments infrastructure.Compensation$150,000-$175,000 annually, depending on experienceMedicalBasic Life Insurance (included with the dental plan)VisionShort-term DisabilityCombo plan covering accidents, hospitalizations, and critical illnesses401k planFree on-site parkingPaid time offPaid holidaysLocationIn-person in Las Vegas, NV, 89103: Reliably commute or plan to relocate before starting work (required).ResponsibilitiesDevelop and execute scalable operational strategies aligned with company goals, focusing on customer experience, efficiency, and risk mitigation.Build, lead, and mentor cross-functional teams.Oversee the daily operations of the product including transaction processing, compliance, payment gateways, merchant services, and disbursement networks.Identify gaps and implement process improvements to streamline internal workflows, reduce costs, and improve service levels.Manage relationships with banks, processors, payment networks, and third-party providers to ensure uptime, performance, and alignment with business needs.Work closely with legal and compliance teams to ensure adherence to financial regulations, licensing requirements, and risk protocols in multiple jurisdictions.Collaborate with cross-functional teams to ensure a smooth and secure user experience across onboarding, transactions, and dispute resolution.Establish KPIs and reporting mechanisms to track operational performance and use data insights to inform strategic decisions.Skills / ExperienceBachelor's Degree in Business Administration, Finance, Operations Management, or a related field.At least 7 years of experience as a Director of Operations with at least 5 years of operational leadership experience within the gaming, fintech, and/or payments industries.Proven track record in scaling operational functions in a high-growth tech environment.Deep knowledge of payments infrastructure, KYC/AML frameworks, and digital wallet technologies.Strong project management skills and experience with tools including Jira, Asana, and/or something similar.Experience in building and managing remote or globally distributed teams is a plus.Comfortable navigating ambiguity and solving complex problems with a hands-on mindset.Excellent communication, negotiation, and stakeholder management skills.KOIN is committed to building a diverse workforce.
As an equal opportunity employer, we believe merit is everything, and we consider qualified candidates without regard to race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, political views or activity, or other applicable legally protected characteristics.Seniority levelSeniority levelDirectorEmployment typeEmployment typeFull-timeJob functionJob functionBusiness Development, Product Management, and Strategy/PlanningIndustriesFinancial Services, Technology, Information and Media, and Gambling Facilities and CasinosReferrals increase your chances of interviewing at Koin Payments by 2xInferred from the description for this jobMedical insuranceVision insurance401(k)Disability insuranceGet notified when a new job is posted.Sign in to set job alerts for "Director of Operations" roles.Las Vegas, NV $99,500.00-$150,000.00 3 days agoManufacturing Operations Director - SouthwestDirector of Beverage | Allegiant StadiumSr Director of Business Operations, Resorts & HOAArea Reliability Director - Corrugated OperationsLas Vegas, NV $120,000.00-$135,000.00 12 hours agoDirector of Store Operations- FUTURE OPPORTUNITIESDirector of Manufacturing, Engineering, and FacilitiesLas Vegas, NV $170,000.00-$220,000.00 1 week agoAssistant Manager - Operations - Entertainment Production ServicesRegional Food Service Director of Operations - New Jersey RegionHDO Regional Manager, Associate DirectorLas Vegas, NV $171,120.00-$187,680.00 1 month agoLas Vegas, NV $150,000.00-$200,000.00 7 hours agoLas Vegas, NV $60,000.00-$73,200.00 2 weeks agoLas Vegas, NV $80,000.00-$90,000.00 1 day agoSenior Catering Operations Manager | Allegiant StadiumWe're unlocking community knowledge in a new way.
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