E-Commerce/Department Lead

e-COMMERCE/DEPARTMENT LEAD (Finance)
Assist the Store e-Commerce manager in managing the day-to-day operation of the store's e-Commerce department.
Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion, and safety.
Based in California, Ralph's merged with The Kroger Company in 1998.
Today, we're proudly serving Ralphs customers in over 180 stores throughout the state.
As part of the Kroger family of companies, we take pride in bringing diverse teams with a passion for food and people together with one common purpose: To Feed the Human Spirit.
With a history of innovation, we work tirelessly to create amazing experiences for our customers, communities, AND each other, with food at the heart of it all.
Here, people matter.
That's why we strive to provide the ingredients you need to create your own recipe for success at work and in life.
We help feed your future by providing the value and care you need to grow.
If you're caring, purpose-driven, and hungry to learn, your potential is unlimited.
Whether you're seeking a part-time position or a new career path, we've got a fresh opportunity for you.
Apply today to become part of our Ralphs family!
Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.
If you are in need of reasonable accommodation to complete a job application or to otherwise participate in the application or pre-hiring process, please call 844-849-7136 or contact the location's management.
What you'll receive from us:

Comprehensive benefits supporting your well-being, including physical, emotional, and financial support.
Healthcare coverage including medical, dental, vision, and prescriptions.
Flexible scheduling with paid time off, including holidays and sick leave.
Free counseling and financial coaching services.
Associate discounts on various purchases.
Up to $21,000 in tuition reimbursement through our Continuing Education program.
Opportunities for growth via extensive training and diverse career pathways.
Minimum Qualifications:

Proven supervisory experience
Ability to read shelf tags
Basic knowledge of computers
Excellent communication skills
Basic math skills (counting, addition, subtraction)
Self-directed with minimal supervision

Desired Qualifications:

Experience in a production or warehouse environment, or cashier experience

Key Responsibilities:

Meet/exceed customer expectations for shopping experience, variety, freshness, and cleanliness
Ensure compliance with laws, food safety, and company policies
Perform duties of selectors and customer attendants as needed
Train team members
Act as the person in charge of e-Commerce department when necessary
Assist with scheduling and order management
Maintain equipment and supplies
Troubleshoot e-Commerce devices
Report discrepancies and issues
Perform opening and closing procedures
Implement process improvements
Provide performance feedback
Work cooperatively in a high-paced environment
Manage conflicts professionally
Maintain honesty and integrity
Support interactions with minors, individuals with special needs, and older adults
Perform essential job functions with or without accommodation

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