Unlock your remote work journey: you shine, we match you! Once you apply, you will be receiving your profile link in the next 24 hours. After applying you will need to complete your profile and receive follow-ups from our talent advisors, and our AI platform will do the rest.Summary:We are seeking a highly motivated and customer-focused Account Manager with marketing agency experience. In this role, you will play a pivotal role in handling client requests, providing guidance as needed, and effectively coordinating with our internal teams to transform client needs into actionable marketing initiatives. While the primary focus is on client relationship management and coordination, experience in programmatic buying and familiarity with digital service platforms (DSPs) are highly valued.Key Responsibilities:Act as the primary point of contact for clients, managing their inquiries, requests, and concerns in a professional and timely manner.Understand client objectives and marketing goals, and collaborate with internal teams to develop tailored strategies and solutions that meet their needs.Guide clients through the marketing process, providing expert advice and support to ensure they have a clear understanding of the agency's services and capabilities.Coordinate with internal teams, including creative, media planning, and analytics, to translate client requirements into actionable tasks and project plans.Prepare client-ready documents, including proposals, presentations, campaign reports, and performance analyses, ensuring high-quality deliverables that showcase the agency's expertise.Access DSPs and other relevant platforms to gather data, review campaign setups, and monitor performance, providing insights and recommendations to clients.Assist clients in optimizing their programmatic buying strategies, leveraging your expertise and industry knowledge to drive successful campaigns.Build and maintain strong client relationships through regular communication, addressing any concerns, and providing exceptional customer service.Stay updated on industry trends, programmatic buying techniques, and emerging technologies to provide valuable insights and recommendations to clients.Qualifications:Proficiency in English language skills at either the B2 or C1 level is required.English Resume is required.Proven experience in a client-facing role within a marketing agency, with a strong emphasis on client relationship management and coordination.Experience in programmatic buying, with a deep understanding of DSPs and programmatic advertising platforms.Excellent communication and interpersonal skills to effectively engage with clients and internal teams.Analytical mindset, with the ability to interpret data, derive actionable insights, and make data-driven recommendations.Proficiency in using digital service platforms (DSPs) for data analysis, campaign tracking, and optimization.Familiarity with marketing channels, including digital advertising, social media, content marketing, and SEO/SEM.Exceptional attention to detail and the ability to deliver high-quality work under tight deadlines.Proactive and self-motivated, with a passion for delivering outstanding client service and exceeding client expectations.
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