MONEY EXPRESSBRANCH MANAGERCAMPO RICO BRANCHOur Company:At FirstBank PR, we strive to be a trusted advisor to our clients and our employees are the ones that ensure we deliver on our promise of excellence in personalized customer service.
Our more than 3,100 employees in Puerto Rico, the Virgin Islands, and Florida share a passion for excellent customer service.
We are proud of our team because they are continuously surpassing our client's expectations.Do you have a passion for helping customers, building relationships, and delivering extraordinary, personalized customer service?
If your answer is yes, FirstBank is the number one place for you.A Brief OverviewThe Branch Manager administers, plans, organizes, analyzes, and accomplishes the Branch objectives, as well as solves problems and situations within the Unit.
The Branch Manager also supervises, evaluates, and develops the Branch personnel.What You'll Need to SucceedEncourages business development by effectively managing the Branch.Analyzes and promotes the objectives and targets of the Unit.Analyzes daily financial reports.Assigns tasks to personnel in accordance with their knowledge and experience.Guarantees the delivery of an appropriate quality of service satisfying client's needs.Enforces the compliance of applicable laws, policies, and regulations within the Branch.Manages and controls cash, including daily deposits, petty cash, and cash register tally.Maintains delinquency and loss potential at the minimum level and within established objectives.Orients personnel about changes in procedures and policies.Supervises, trains, evaluates, and develops Branch personnel.Encourages compliance with all objectives, targets, and projected results for the branch.Performs any other related task assigned by Supervisor.Contacts clients with delayed accounts by phone call or visit when needed.What You'll Need:Bachelor's Degree and four years of relevant experience within the Banking Industry, as well as one year of personnel supervision experience.
Or an Associate's Degree with at least six years of relevant experience within the Banking Industry and two years of supervision experience.Knowledge of legal procedures, techniques, and methods used for collections purposes.Office equipment management.Ability to work under pressure.Interpersonal communication skills.Analytical ability.Capability to apply operational procedures.Ability to write, speak, and comprehend English and Spanish.Knowledge of administration and management.Supervisory skills.Knowledge of customer service.Mathematical reasoning ability.
*The candidate must be available for rotating on Branches.First Bank Puerto Rico is proud to be an Equal Employment Opportunity Employer and takes affirmative action to employ Women, Protected Veterans, People with Disabilities, and Minorities regardless of gender identity, sexual orientation, and any other legally protected status.
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