Join Littlebellies as a Remote Call Center Agent!
Are you a dynamic, proactive, and accountable professional with a passion for delivering outstanding customer service? Littlebellies is a rapidly growing family-owned business in the US that seeks talented individuals to join our Remote Call Center team located in Venezuela.
Requirements:
Communication Skills: Exhibit strong phone and verbal communication skills coupled with active listening abilities.
Customer Focus: Demonstrate adaptability to different personality types and a genuine commitment to customer satisfaction.
Multitasking Skills: Showcase the ability to handle multiple tasks, set priorities, and effectively manage your time.
Qualifications:
Proactive Attitude: Take initiative and anticipate customer needs.
Responsibility: Exhibit a strong sense of responsibility in handling customer interactions.
Accountability: Own your tasks and ensure seamless execution.
Responsibilities:
Manage Calls: Handle inbound and outbound calls in a timely and professional manner.
Effective Communication: Follow communication scripts when addressing various topics.
Record Keeping: Maintain comprehensive records of all conversations in our call center database.
Technical & Physical Requirements:
High-Speed Internet: Must have a stable internet connection with a minimum of 20 MB upload and download speeds.
Modern Equipment: Possess a modern laptop/desktop with a working headset and mic (minimum I-5 generation 10 processor and 8GB RAM).
Quiet Workspace: Ensure a quiet and distraction-free work environment.
Backup Systems: Have power and internet backup to ensure uninterrupted service.
Note: Meeting the technical requirements is crucial for the application process.
Why Join Us?
Work from Home: Enjoy the flexibility of working remotely for a thriving family-owned business in the US.
Be a Crucial Part: Play a vital role in delivering top-notch service to our customers from the very first contact.
Training available
At Littlebellies, we value diversity, initiative, and a commitment to excellence. If you meet the qualifications and are excited about contributing to our dynamic team, we welcome your application!
Job Type: Part-time
Expected hours: 30 – 40 per week
Experience:
Customer Service: 1 year (Required)
Language:
English (Minimum C1 level) (Required)
Application Deadline: 26/10/2024Expected Start Date: 11/10/2024
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