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Skills
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Job Details
Club Location: The Oaks Club at Valencia - Valencia, CA. Arcis Golf team members thrive on anticipating needs, forging connections, and elevating experiences for our team, members, and guests. We are an inclusive team of unique individuals who show up each day with a grateful spirit, humble heart, and a genuine respect for one another.
Summary
Responsible for all planning, detailing, meetings, payment collecting, and event management for both properties. Manages event coordinators and banquet staff on the day of events.
Essential Functions
Establishes and maintains positive client relationships.
Coordinates events with all appropriate departments.
Upsells products and services offered by the location.
Assists the client with menu planning; food & beverage, set-up, decorations, and other services requested by the client; assures that all requirements are communicated and completed to the clients' specifications.
Ensures payment is received and properly coded.
Ensures a pleasant visit for each guest; maintains effective guest relations.
Conducts tours of the golf course and facility, if necessary.
Performs special projects delegated by management.
Stays updated on the latest developments pertinent to the department as well as the location.
Qualifications
To perform this job successfully, an individual must be able to perform each essential function satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Education and/or Experience
Excellent people and communication skills.
Demonstrated outstanding customer service.
Must possess willingness to learn and perform new food & beverage programs and services.
Excellent communication and organizational skills, attention to detail, drive, and motivation.
Flexibility with schedule with evenings and weekend work required.
Language Skills
Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to read and interpret retail product labeling. Ability to speak effectively before groups of customers or associates of the organization.
Reasoning Ability
Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations.
Physical Demands
The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the associate is regularly required to stand, walk, and use hands and fingers to handle, or feel. The associate frequently is required to reach with hands and arms and talk or hear. The associate is occasionally required to sit; walk; climb or balance; and stoop, kneel, crouch, or crawl. The associate must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, and ability to adjust focus.
Work Environment
The work environment characteristics described here are representative of those an associate encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually loud.
Arcis Golf provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
Arcis participates in E-Verify, the government program that certifies an employee's right to work for us in the U.S.
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