Company Introduction:Digital Strategy Group is a dynamic digital marketing agency delivering exceptional Search Engine Optimization, Paid Search Advertising, Social Media Marketing, and Marketing Automation services.Our operational excellence and dedication to customer satisfaction have earned us a stellar reputation as a reliable source to deliver results for our clients. As a cutting-edge marketing agency, we take pride in our innovative strategies and top-notch services. With a strong focus on customer satisfaction, we have established ourselves as a trusted industry leader, known for our reliability and excellence.While we are headquartered in Phoenix, AZ, near the Deer Valley Airport, we operate virtually throughout the entire United States of America. This flexibility enables us to revolutionize the digital marketing landscape. Join us in shaping the future of digital marketing and be part of our extraordinary journey!About the RoleThe SEO Strategist & Client-Facing Account Manager is responsible for driving exceptional experiences and successful outcomes for our clients in the realm of digital marketing. Reporting to the Head of Business Operations, this role plays a pivotal role in swiftly communicating with clients, addressing and resolving their requests, and implementing appropriate SEO strategies for our clients. This position requires you to be knowledgeable and experienced with SEO best practices, trends, and principles to ultimately manage client and vendor relationships with great skill that delivers outstanding results.Responsibilities:Leveraging your technical SEO expertise and knowledge to deliver outstanding results for our clients.Managing client and vendor relationships while ensuring excellent customer experience.Leading the development, planning, and implementation of technical SEO solutions.Strategizing content calendars and executing successful content marketing campaigns.Upselling and cross-selling new products to existing clients.Educating clients on digital marketing products and best practices.Identifying and resolving discrepancies in advanced content and tags.Conducting problem-solving techniques to ensure exceptional customer experience.Engaging with customers and contractors via phone, email, & video conferencing.Managing other team members involved in similar tasks.Staying up-to-date on digital marketing trends and industry best practices.Position specifications:Full-time commitmentConsistent working schedule of 8 hours/day, 5 days/weekFixed-rate monthly salary paid in USDReceive contractor status after signing our non-disclosure agreementPaid days off policyAbout You:Profile:As our SEO Strategist & Client-Facing Account Manager, you need to embody a dynamic and results-driven approach. Your exceptional communication skills and strategic thinking should enable you to address client needs efficiently. With a strong focus on customer satisfaction, you need to excel in managing client and vendor relationships while delivering outstanding SEO results.Key requirements:Proven experience in the SEO industry with 1-5 years of work experience in a similar position.Exceptional communication skills with the ability to engage effectively with clients.Strong project management skills, ensuring on-time and on-budget delivery of projects.Demonstrated strategic thinking and the ability to prioritize tasks effectively.Proficient in technical SEO, keyword analysis, competitive analysis, and web analytics tools.Experience in upselling and cross-selling new products.Ability to educate clients on products and digital marketing best practices.Analytical thinking and problem-solving skills with attention to detail.Proven ability to research competitors and identify areas for improvement.A humble, hungry for success attitude with a focus on customer satisfaction.Capacity to manage diverse projects independently.A passion for digital marketing trends and industry best practices.Strong attention to detail with exceptional organizational abilities.Must have a stable internet connection and a laptop or PC.Excellent verbal and written communication skills in English.Must be available and responsive during office hours (10:00 AM to 2:00 PM Phoenix USA Time).Must be able to consistently work full-time.
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