About UsAt Valatam, we are passionate about building extraordinary remote teams in Latin America for growth-minded businesses across various industries, including Recruitment, Law Firms, Logistics, B2C companies, and other startups.Our values drive everything we do, ensuring that we deliver exceptional service to our clients and create a supportive and dynamic work environment for our team members. You will love it here if you embrace our core values:ACTION - You have an action bias. You get things done, fastCARE - You take pleasure in helping others and doing things the right wayOUTSTANDING- You have the highest standards and run things like a well-oiled machineDEPENDABLE - If someone asks you to do something, they KNOW it will get doneENERGY - You bring a positive, enthusiastic, can-do attitude to work every day.THE ROLEWe are currently seeking a bilingual administrative assistant to join our team. As a Valatam team member, you will play a crucial role in supporting our clients in different areas performing tasks related to general administration, sales, customer service, research, lead generation, cold calling, bookkeeping, sourcing & recruitment, basic social media, basic graphic design, content writing, and even marketing-related activities, among others.You'll have success here if you value clear processes and feel qualified to do the following:Helping with the client's to-do listOnline researchDataminingManaging the client's calendarManaging the client's email inboxProviding remindersMaking travel/flight research and reservationsManaging the client's CRMMaking presentations and documentsRequirementsC1/C2 English and Spanish writing and speaking skillsAt least 1 year of experience in administrative roles, preferably remoteGraduated (or soon to graduate) with a college degreeAble to work 40 hours per week Monday-Friday 9 am-6 pm in US time zonesProficient with Microsoft programs and Google SuiteStrong organizational skills and attention to detailAbility to work independently and manage multiple priorities effectivelyExceptional communication and interpersonal skillsExceptional telephone manner & service-orientated email writing skillsAbility to quickly learn how to use new tools and softwareA quiet home office with a desk and office chairStable internet with at least 10 MBPS download & 2 MBPS upload speedA laptop/desktop with 8GB RAM, a 1.6GHz processor, and 50GB of free hard-drive space, a headset, and a smartphoneAccess to a backup place of work in case they suffer a power cut or internet failure, as well as a secondary backup internet option (mobile hotspot, Multibam, WiPod, etc.)BenefitsOur pay rate: is $4/hr (approx $640-740/month)Pay rate increases by US$1/hr with each anniversary working with the same ClientOngoing pay rate increments annuallyDiscretionary client bonuses (most of our clients award annual bonuses to their team members)Full-time client placements also allow you to enjoy the following benefits:Most US federal holidays as paid time off4 days paid time off (most of our clients provide even more PTO days)Monthly stipend for medical insurance (after an induction period)Birthday/Anniversary bonusesGym/Wellness allowanceUnlimited online fitness classes with our online personal training partnerInvites to our annual Christmas parties and other in-person or online gatheringsWHY VALATAMWork-from-home, fully remote positionsSecure long-term, stable client placementsGain international experience working with US companiesEnhance your English proficiency in a multicultural work environmentPaid training opportunities and gain experience in a new industryWork with a dynamic team dedicated to excellence and innovationExperience a healthy work/life balance.Earn competitive pay in USD currencyOUR TRIALOur hiring process includes assessing your skills in all of these areas during a paid training and evaluation period so that we can place you on the client work placement that best matches your skills. After this paid trial you would be matched with one of our US-based clients in a full-time work placement that most closely matches your experience, education, and performance in Trial activities (the placement process will be fully explained if you are selected for an interview).We coach our team to help them succeed, and everyone on our team helps with our success.IMPORTANTWe would like to inform you that during the first four months of employment, it is critical that candidates are available to work from the countries listed above and without any travel commitments This is to ensure a smooth onboarding process and to allow new hires to fully focus on their roles and responsibilities.If you have a trip already planned within the next four months, we kindly request that you apply for our positions after returning from your trip. We appreciate your understanding and look forward to considering your application once you are available to commit to the role.
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